Monday, 15 August 2022
Is That True Or Did You Hear It On The BBC?
Friday, 5 August 2022
Tricky
Sunday, 26 June 2022
Into the Labyrinth again
Roger Mosey: And now I'm outside the BBC you see that accountability is really important, and it's very crucial for the BBC that it is accountable. I think it's rather bad at accountability really. The complaints process is very complicated. I've only ever...Since I've been outside I've made one complaint in eight and a half years. And I know the system. And you just got stuck in this labyrinth of not being able to work out how it was that you got anyone to acknowledge that there was a genuine issue there.
And former BBC high-up now their regulator Kevin Bakhurst said that people get lost in the process and don't like the tone of the BBC's responses and “give up the ghost” - and also rather deliciously skewers a BBC 'defence' here:
Ros Atkins, BBC: But help me dig into the detail here. And, Kevin, you're the one making the request. So let me ask you, if I Google now 'BBC Complaints' I'm quite easily gonna end up on a page which says 'What would you like to say to us?', so the problem is presumably not that. The problem for you is what happens after that?
Kevin Bakhurst: I mean, our research shows audiences can Google it and find their way in really, really easily and quickly, and they approve of that. And, by the way, in general they approve of BBC First as the right way to deal with complaints. However, once they get into that system, they get lost. And, as Roger says, it is really labyrinthine for audiences. That's what our research shows. They are not quite sure where they are in the process, they don't like the tone of language they get in responses from the BBC, many of them...when we were discussing this with the BBC, the BBC said, well, you know, it's a measure of our success that people don't come through to Ofcom that much at the end. Our research shows people don't come through to Ofcom because they've given up the ghost going through the BBC complaints process, and don't really understand where they are or how to advance them.
As we've long said.
The Media Show
But on the broader issue of complaints. Here's a statement today from the BBC - and, by the way, we did invite the BBC onto the programme, but they've sent us a statement.
Monday, 14 March 2022
A hae ma doots
As Jamie Angus says:
“Are we an arm of the Government? No, we’re nothing of the sort. We are an independent news broadcaster funded by the licence-fee payer. That’s why we’re so trusted and why the BBC Russian news information is so widely trusted…”
Ros Atkins asks:
So no discussion between the BBC and the government as to how the BBC covers this conflict?
Jamie Angus responds:
It’s not the government’s job or position to tell the BBC how to cover the conflict; our editorial independence from the UK government is assured….”
etcetera etcetera.
Anyway, as I’ve said over and over, whenever the press gets hold of a story about which one has empirical knowledge - ‘based on first-hand observation or personal experience’ - one knows only too well the vast potential therein for bungling, garbling the details and omitting crucial facts.
If I were to take the BBC’s reporting on Israel as a model, I would have to doubt that I am getting the whole story from the BBC on almost any issue, let alone this particular one. How can I believe it’s simply a case of Ukraine=good, Russia=bad, much as I’d like to?
Listening to Jeremy Bowen, Fergal Keane, and Orla Geurin doesn’t fill my heart with joy and I’m not totally convinced that there’s an iota of genuine impartiality between them.
Sadly, the BBC’s record on all sorts of issues raises doubts and sets alarm bells ringing. It hasn’t turned me into an all-out conspiracy theorist yet, though I’m noticing that a few others are there already, or on the cusp.
I must just be one of nature’s Doubting Thomases. I doubt everything, including myself.
Tuesday, 2 February 2021
Europe's Disaster Week | BBC Outside Source
Brace yourself. This is truly remarkable. The BBC says something negative about the EU.
I've not seen anything remotely close to this from the BBC before.
I would also like to be the first to wish Ros Atkins well in his new career.
And here's what provoked it:
Saturday, 29 September 2018
"Whether this happened or not..."
Here's another transcript, just for all of you Katty Kay fans (and I know there are legions of you out there). It comes from the BBC News Channel's Outside Source.
I've highlighted in bold some of the choicer passages. The way Katty and, indeed, Ros drop in those little sops to impartiality whilst being anything but impartial and immediately contradicting themselves is almost...almost...worthy of grudging admiration (especially if you're into Machiavelli).